Hey there! Ever had one of those moments where you just wanted to chat with someone real about a product? That’s exactly why we’re here. At LaceUpZQ, we don’t just sell shoes—we build relationships. Fun fact: Our founder, Sarah, still replies to every single email herself. She once spent an entire weekend answering customer questions because, as she puts it, "If someone takes the time to reach out, they deserve a real response."
Whether you’ve got a burning question about sizing, need help with an order, or just want to share your latest #LaceUpZQ adventure, we’re all ears. Here’s how you can reach us:
Honestly, some of our best product ideas came from casual customer emails. Like that time someone wrote, "I wish these laces glowed in the dark," and boom—three months later, we launched our NightGlow collection. So don’t hold back! Tell us what’s on your mind, even if it’s just to say hi. We read every message (often with a cup of coffee in hand).
P.S. If you’re wondering about returns or shipping, check out our FAQs. But if you’d rather hear it from a human, we’re happy to explain it all over the phone—no bots here!
